Terms of Service

Effective Date: September 9, 2025

These Terms & Conditions (“Terms”) govern your use of the services offered by Ever House Design, DBA The Ever House (“Company,” “we,” “our,” or “us”). By purchasing a service or using our website, you agree to these Terms.

Services

We provide virtual interior design services, including but not limited to:

  • Design packages that may include moodboards, layouts, shoppable links, DIY project guides, and digital downloads.

  • A 30-minute Zoom consultation included with select packages, used to deliver and review design assets.

  • The option to purchase a 30-minute Zoom consultation as a stand-alone service, separate from package purchases.

All services are delivered virtually and do not include in-person consultations unless otherwise agreed.

Payments

  • Payment is required in full at the time of purchasing a design package or booking a stand-alone consultation.

  • Payments are processed securely through third-party providers (such as Squarespace, Stripe, or PayPal).

  • Prices are subject to change without notice, but changes will not affect services already purchased.

Consultation Policies

  • Scheduling: Consultations are scheduled after purchase, either as part of a package or as a stand-alone service.

  • Rescheduling: If you need to reschedule, please provide at least 24 hours’ notice. Requests made with less than 24 hours’ notice may be considered a missed appointment.

  • No-Shows: If you do not attend your scheduled consultation and no notice is given, the consultation will be considered delivered and is non-refundable.

  • Expiration: Stand-alone consultations must be scheduled and completed within 3 months of purchase. After this period, the service expires and no refunds will be issued.

  • Package Consultations: Consultations included within a design package must be scheduled within the active project timeline. If not scheduled before the project closes, they expire.

Cancellations & Refunds

  • All sales are final due to the digital and customized nature of our services.

  • Refunds are not available once work has begun on a project.

  • At our discretion, partial refunds may be considered if no work has started at the time of cancellation.

Project Reactivation Fee

  • Clients must submit their completed design brief within 3 weeks of purchasing a package.

  • If the design brief is not received within this timeframe, the project will be placed on hold.

  • A Project Reactivation Fee will be required to resume work once the brief is submitted after the 3-week deadline.

Client Responsibilities

  • You agree to provide complete and accurate information (including photos, measurements, preferences, and budget) so that we can deliver your design.

  • Delays in providing information may result in project delays or the application of the Project Reactivation Fee.

  • You are responsible for reviewing your design deliverables and communicating any requested revisions within the allotted timeframe.

Use of Client Content

  • By submitting photos, testimonials, or design project details, you grant us permission to use this content for marketing purposes (website, social media, or portfolio), unless you specifically request otherwise in writing.

Intellectual Property

  • All design plans, moodboards, guides, and digital downloads are the intellectual property of Ever House Design.

  • You may use your deliverables for personal use only. Redistribution, resale, or commercial use of our content is prohibited.

Affiliate Links & Recommendations

  • Some product recommendations may include affiliate links. We may earn a commission if you purchase through these links, at no additional cost to you.

  • We are not responsible for the quality, availability, or fulfillment of third-party products purchased through affiliate links.

Limitation of Liability

  • Our design services are recommendations only. Implementation of design suggestions, DIY projects, or product purchases is at your own risk.

  • We are not liable for any damages, costs, or issues resulting from your use of the designs, products, or DIY projects.

Governing Law

These Terms are governed by the laws of the State of Texas, USA. Any disputes shall be resolved in the courts of Travis County, Texas.

Updates to Terms

We may update these Terms from time to time. Updates will be posted on this page with an updated “Effective Date.”

Contact Us

For questions about these Terms, please contact us at:
Email: everhousedesign@gmail.com